Forget rearview metrics—chief data officers are using predictive analytics to steer goal-setting with real-time, ...

Breeze Customer Agent has helped thousands of customers resolve over 50% of conversations Customers are seeing value goes beyond post-purchase support, including in the discovery and buying phase ...

New updates across the 8x8 Platform for CX include AI chat summaries, secure payments, RCS messaging and accessibility ...

In 2022, the martech count climbed to 9,932 — up 24% from 2020 — with churn also on the rise. Nearly 1,000 solutions ...

Consumers continue to prefer and are willing to pay more for convenience NEW HARTFORD, N.Y. (May 1, 2025) – PAR Technology Corporation (NYSE:PAR), a global leader in enterprise foodservice technology ...