News

BT and EE have raised mid-contract price rises for customers taking out a new deal, in a move that's been branded.
New customers who sign up for broadband from July 31 will see their monthly price rise by £4 mid-way through their contract - ...
B T and EE customers will notice a change from today as the company has raised mid-contract prices for customers taking out a ...
Plusnet has been singled out as the 'cream of the crop' by experts with packages starting from £24.99 per month ...
BT AND EE are to introduce hefty hikes to mid-contract price rises from tomorrow. New customers who sign up to a broadband ...
BT is poised to alter its strategy regarding mid-contract price increases, with new customers set to encounter an annual rise ...
The Ofcom investigation initially found that EE and Plusnet made more than 1.3 million sales without providing customers with ...
BT is to alter the amount it hikes some customer bills in what will amount to a rise of a third for some people ...
BT was fined and ordered to pay customers back, after the regulator found some EE and Plusnet users weren't given 'clear and ...
Plusnet - slogan "We'll do you proud" - claims to have award-winning customer service. Plusnet manager Alexandra Devine apologised to Kevin and described the call advisor’s behaviour on 17 ...
Hundreds of Plusnet customers continue to complain about a glitch that has left them unable to check their email address, which is provided for free to all Plusnet customers with its broadband ...
PlusNet has promised its customers that "an extensive analysis of how this happened has been carried out and working practices implemented to prevent it happening again". The company has however ...