"This modernization is happening while Social Security faces its worst funding crisis in decades. The trustees in 2024 ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

Social Security Administration Commissioner Frank Bisignano sidestepped questions from lawmakers this week about whether he still considers himself “fundamentally a DOGE person” in the wake of chaos ...

Though Commissioner Frank Bisignano has heralded the addition of AI assistants to the Social Security Administration’s customer service streams, the agency is quietly reassigning field office ...

Multiple times, they did not reach a live person before the line disconnected with no warning. Social Security Commissioner Frank Bisignano told members of Congress on June 25 that three out of four ...

Friday morning I opened my email to find a message from Social Security that apparently arrived in my inbox at 1 a.m. The message, which quoted Social Security Commissioner Frank Bisignano, celebrated ...

Social Security Commissioner Frank Bisignano lauded the $3.4 trillion fiscal tax package bill passed by the US House this week for providing tax relief to millions of older Americans.

Frank Bisignano, who was sworn in last month as President Donald Trump's pick to lead the agency, told lawmakers he intends to improve accuracy in payments and raise morale at the agency, which ...