WhatsApp has taken down 6.8 million accounts linked to criminal scam centers worldwide, according to its parent company, Meta ...

Here are three AI-driven shifts that, if harnessed, will redefine how we approach customer experience in the future.

New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8’s position as a global leader in intelligent customer experience CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...

The conversational AI market is exploding to boost customer service, but cybercriminals are launching slick impersonation ...

The Italian Competition Authority (AGCM) recently launched an antitrust investigation into Meta AI's integration within ...

The regulator contends that Meta AI's integration into WhatsApp may unfairly steer users to its services, limiting ...

The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

Italy's competition authority (AGCM) is investigating Meta for allegedly abusing its dominant position by integrating its AI ...

The Italian competition regulator launched a probe into Meta (META) alleging that the company abused its dominant position by ...