With RingCentral AI Receptionist (AIR), more than 3,000 businesses have automated their front desk with AI that answers calls, handles FAQs, routes complex inquiries, and sends texts—24/7. Now, we’re ...

Choosing the right sales methodology helps boost your game, build better connections, and set you up for success.

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced financial results for the first quarter ended March 31, 2025.

If you want efficiency in your call center, you can't ignore your average handle time (AHT). Here's why the metric matters & how to improve yours.

In this guide, you'll learn how to create a sales territory plan in 6 easy steps to help your sales team sell as a team—and close more deals.

Partners with RingCentral to bring AI-powered voice, chat, video, and contact center capabilities to customers ATLANTA & BELMONT, Calif.-- (BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading ...

La solution omnicanale alimentée par l'IA de RingCX connecte les agents aux clients sur plus de 20 canaux numériques—web chats, appels, e-mails et messagerie—permettant aux agents d’offrir un support ...

Everyone (well, almost everyone) multitasks in online meetings, even know we all know being distracted is bad. Here’s something better you can do.

Looking to eliminate tedious tasks and spend more time scoring clients and contacts? Here are the best apps for insurance agents to help do exactly that.

Keep your customers in the know about what you’re up to with a custom announcement. Set it to play while customers are waiting for their call to connect.

The 2023 Gartner report, “Critical Capabilities for Unified Communications as a Service (UCaaS),” has highlighted significant shifts in the UCaaS landscape, driven by changes in communication culture, ...

DSL internet, or digital subscriber line, uses existing telephone wiring to transmit data. Find out more about how it compares to cable and fiber optic internet.