News

Social Security Administration backtracks on decision to end paper checks, reports say
The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...
Social Security Administration quietly corrects blog on taxation of benefits — but confusion persists
The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...
CW39 Houston14h
Social Security wait times could get quicker; Here’s why
According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...
Social Security backs away from plan to eliminate paper checks
The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...
WBIW1d
Social Security gains momentum: Meeting customer needs online, on the phone, and in-person
The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...
Rexburg Standard Journal1d
Social Security meeting customer needs online, on the phone, and in-person
The Social Security Administration (SSA) recently announced substantial progress in service delivery outcomes resulting from focused technology enhancements and process engineering.
Social Security agrees to customer-service audit after Elizabeth Warren meets with commissioner
The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.
Social Security issues update on changes impacting recipients
"This modernization is happening while Social Security faces its worst funding crisis in decades. The trustees in 2024 ...
Mass. Sen. Warren scores sitdown with Trump’s Social Security boss; seeks answers on privatization
"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...
WBHM 90.33d
Efforts to shrink Social Security’s phone wait times are putting a strain elsewhere
The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...