The European Union's AI Act aims to establish a comprehensive regulatory framework for artificial intelligence, prioritizing ...

Though Virginia's governor vetoed a bill that would have added guardrails to “high-risk” AI use cases for consumers, experts say CX leaders should develop responsible AI governance for the benefit of ...

Opinion: Transcend's Ron De Jesus says transparent AI policies help foster consumer trust and helps safeguard users.

Artificial intelligence offers a wide range of opportunities to make medical devices more efficient. How the AI Act and ...

The UK government has proposed an opt-out model of AI copyright reforms, with a text and data mining exemption.

The EU AI Act sets out a risk-based approach in an attempt to address the risks and issues that AI could potentially pose and ...

China is creating a “Sputnik moment” for AI innovation, while the United States has two different policy paths to choose from ...

Draft guidance for AI companies won’t ensure that they comply with the AI Act or EU copyright law, say rights holders.

Search engine giant Google has reportedly delayed rolling out of its AI feature Overview AI across Europe due to tight rules within the bloc.

In the United States, commercial players such as OpenAI and Google are leading the charge with large-scale language models ...

AI will increase productivity but also poses a threat to job security and stability. We need a shift in mindset and values to ...

After several months of delay, Meta AI finally arrives at WhatsApp in Europe. These are all the features this new AI offers ...