Delta Air Lines is using AI technology to determine a small percentage of ticket prices. Find out what this means for consumers.

U.S. Transportation Secretary Sean Duffy said Tuesday the department has concerns about the use of AI to set personalized airline ticket prices and will investigate if anyone does so.

In the world of complex and volatile ticket pricing, airlines are adding another layer to the process. The use of artificial intelligence to set prices has raised concerns about personal data usage: Will you pay more because the airline can see that you're capable or willing to pay more?