NEW YORK, May 14, 2024 (GLOBE NEWSWIRE) -- Verizon (VZ) is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves its customers. In ...

Verizon’s recent customer experience investments, including MyPlan personalization and the Verizon Access loyalty program, are helping it fuel growth. The company plans to further develop its ...

Gemini-powered solutions lead to significant advancements in Verizon's customer experience LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...

Leveraging AI, Verizon intelligently pairs customers with the most suitable customer care representatives based on their specific needs. This AI-driven matchmaking enhances the customer experience ...

Verizon is cutting through the clutter by bundling top-tier services like Netflix, Max, Disney+, ... [10:16] AI Is Reshaping the Customer Experience - ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated solely to creating the best experiences for customers ...

The telecom giant is already using the technology to enhance the customer experience and drive efficiencies in its business. Verizon Sees a More Than $40 Billion AI Opportunity by 2030 | Nasdaq ...

Verizon unveiled a batch of human-assisted generative AI (GenAI) applications designed to improve its customer service operations, which includes a tool to pair subscribers with the best-suited ...

Las Vegas, Nevada – Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) technology – ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated sole ...