While a show like CRM Demo may seem like it would encompass a narrow category of products, there was actually a multitude of vendors offering more traditional call center products with a CRM spin.

You have a lot to look forward to next month at Call Center and CRM Demo and Conference. The name of the show reflects the reality of customer relationship management (CRM), which originates in your ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

CRM failures often stem from selecting platforms misaligned with core business needs, making it essential to understand a CRM's origin and foundational design before choosing.

The service enables sales representatives to launch demos instantly, while Glance’s Cloud Service tracks and stores each salesperson’s activity, enabling real-time reporting, the company said.