Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

Hubspot is offering a basic CRM product for free and commit to keeping it free. There are numerous testimonials that it is easy to use and intuitive. Demo and training videos provide and simple ...

A CRM system at its most basic is a way to build up a database that allows a small business to organize where its customers are located, what product or service they ordered, what they might order ...

As first reported in CRN last summer, the company is working on a CRM server as well as basic CRM applications. (See story.) Microsoft CRM, as the product will be called, will be unveiled Tuesday ...

The Market Though enterprise-scale companies still make up the bulk of CRM system users, demand is growing fast from small and midsize businesses, analyst firms have noticed. In fact, the SMB sector ...